From subscriber onboarding to MikroTik-synced disconnections and field cash recovery — here's exactly what Asaan Recovery's ISP billing software does, module by module.
Every subscriber record is searchable by Area/Zone, CNIC, phone number, package, media box, or Active/Inactive status — so front-desk staff and field officers can pull up any account in seconds instead of scrolling a spreadsheet. Sub-dealer and Local Cable Operator (LCO) hierarchies are supported natively, so franchise-style ISP networks can manage multiple resellers from one account.
Sub-Dealer & LCO ReadyBills generate automatically on your billing cycle with due dates, partial payments, carry-forward balances, and per-customer discounts. Works for pure ISP connections, cable TV, or combined ISP+cable packages — no need to run two separate systems for internet and cable subscribers.
ISP + Cable TV SupportedAsaan Recovery talks directly to your MikroTik routers via API. When a bill goes overdue, the subscriber is disconnected automatically — no technician has to log in and manually pull the plug. The moment payment is recorded, the account is re-enabled instantly. Read the full MikroTik integration guide.
Auto Active / DeactiveField recovery officers record cash payments even with zero signal — common in many Pakistani localities — and print a thermal receipt slip directly from their phone over Bluetooth. Once the device reconnects, everything syncs automatically to the central ledger, so nothing gets lost between the field and the office.
Offline Bluetooth PrintingFiber breakages, weak signal complaints, or TV box issues get assigned directly to the responsible field technician and tracked until resolved. Resolution time is logged per technician, so you can see who's closing tickets fast and who's falling behind.
Technician PerformanceTrack ONU routers, set-top boxes, fiber patch cords, and optical cable stock in real time, and issue hardware to technicians or customers directly from the same system used for billing — no separate inventory spreadsheet required.
Stock & Hardware POSA verifiable handover workflow when field recovery officers deposit collected cash with the central office manager, with a timestamped record of every handover — reducing disputes and cash discrepancies between field staff and the office.
Daily Cash AuditRecord office rent, staff salaries, field fuel expenses, and daily cash flow in one ledger alongside your billing data, so income and expenses live in the same dashboard instead of a separate accounting tool.
Expense Tracking| Task | Excel / Manual Register | Asaan Recovery |
|---|---|---|
| Disconnect overdue users | Manual router login, one by one | Automatic via MikroTik API |
| Field cash collection | Paper slips, later re-entry | Offline app + instant Bluetooth receipt |
| Monthly bill generation | Manual formulas per customer | One-click bulk billing |
| Complaint tracking | WhatsApp messages, easy to lose | Ticketed, assigned, time-tracked |
Book a free walkthrough — we'll show billing, MikroTik sync, and the field app live.
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